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PROBLEM:

Pinch roller arm assembly gums up at the pivot point.

SOLUTION:

The gumming up of the arm assembly at the pivot point is due to the material used by the original manufacturer. Try replacing the pinch roller arm assembly  with an Athan pinch roller arm assembly. Athan has the whole arm assembly hard plated to avoid this problem.

PROBLEM:

I lost the instructions for the Scanner Alignment Tool.

SOLUTION:

We now have it in downloadable format. Please note that they are PDFs. Click on the graphic below to download Adobe Acrobat.
Get Adobe Acrobat
Instructions (57K)
Illustrations 1-9 (4.86 MB)

QUESTIONS?

Direct your technical support questions to: tech support.